Returns and Exchanges
Your satisfaction is guaranteed. If you are not satisfied with any item, we will issue a prompt merchandise refund. All returns must be authorized and shipped within 5 days of receipt of goods. No returns will be accepted without authorization. A 20% restocking fee is applicable to certain items. Customized or used items cannot be returned.
THE HAPPY CHEF COMPANY will promptly ship your merchandise via UPS. We have an enormous inventory and will ship most orders complete with 24 hours. Any backorder will be shipped as soon as the merchandise is available. Please allow approximately 2 weeks delivery for any embroidered item. All shipping charges will be included on the invoice for the first items shipped.